ORDER


MY ORDER

1. How long does it take for my order to arrive?

2. Can I change anything or add items to my order later?

3. How can I tell that my order ist being processed?

4. How do I check my order or delivery status?

5. Who do I contact if I do not receive an order confirmation?

6. Do I have to open a customer account to be able to order?

7. Can I order an unlimited number of items?


CANCELLATION

1. How can I cancel my order?

2. Why was my order cancelled?


SHOPPING CART WISH LIST

1.Why are the items in my shopping cart sold out?

2. Will the items in my shopping cart be reserved for me?

3. The items from my wish list have disappeared.


EMAILS

1. Emails from LLOYD do not arrive or end up in spam.

MY ORDER
1. How long does it take for my order to arrive?

Delivery within Germany takes place within 2-3 working days, in all other countries within 3-5 working days.

2. Can I change anything or add items to my order later?

Since we would like to send you your desired items as quickly as possible and the processing process begins immediately, it is no longer possible to change the order later. You can return the ordered items and/or reorder the desired items. 

3. How can I tell that my order is being processed?
4. How do I check my order or delivery status?
5. Who do I contact if I do not receive an order confirmation?
6. Do I have to open a customer account to be able to order?
7. Can I order an unlimited number of items?
CANCELLATION
1. How can I cancel my order?
2. Why was my order cancelled?
SHOPPING CART & WISH LIST
1. Why are the items in my shopping cart sold out?
2. Will the items in my shopping cart be reserved for me?
3. The items from my wish list have disappeared.
Emails
1. Emails from LLOYD do not arrive or end up in spam.

Occasionally it happens that our e-mails do not reach you as desired and instead end up in spam or cannot be delivered at all. To avoid this, you can put our e-mail address contact@lloyd.com on your "whitelist". This way LLOYD will be recognized as a safe sender and you will receive order & shipping confirmations, service responses, etc. as desired. To find out how to add contact@lloyd.com to your whitelist, click here for your respective provider:

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